Terms Of Purchase

These Terms Of Purchase (“Terms”) apply to all orders placed for products (including the Dakota Neoprene Backpack) through the website dagmedawer.com (“Website”). By placing an order on the Website, you (“Customer”) agree to be bound by these Terms, as well as our Terms Of Use and any other applicable policies referenced herein.

1. Order Placement and Acceptance

1.1 Order Submission

When you submit an order on the Website, you are making a binding offer to purchase the selected products at the displayed price (in USD). You must provide accurate, complete, and current information (e.g., shipping address, contact details) during checkout to ensure order processing.

1.2 Order Confirmation

We will send an email acknowledgment upon receiving your order, but this does not constitute acceptance. We reserve the right to accept or reject your order at our discretion—for example, if products are out of stock, pricing contains errors, or we suspect fraudulent activity. A binding contract between you and us is formed only when we send a final order confirmation email (with shipment details).

1.3 Order Modifications/Cancellations

Once an order is confirmed and processed (typically within 24 hours of placement), modifications or cancellations may not be possible. If you need to adjust or cancel an order, contact our customer service team at service@dagmedawer.com immediately—we will assist if the order has not yet shipped.

2. Pricing and Payment

2.1 Pricing

All product prices on the Website are listed in United States Dollars (USD) and are subject to change without prior notice. We are not responsible for typographical errors in pricing; if a pricing error is identified after your order is placed, we will notify you and offer the option to cancel the order or proceed at the correct price.

2.2 Payment Methods

We accept the payment methods displayed at checkout (e.g., credit cards, debit cards, digital wallets). By providing payment details, you confirm that you are the authorized user of the payment method and that sufficient funds/credit are available to cover the order cost.

2.3 Payment Security

We use industry-standard security measures to protect your payment information during transmission and storage. However, we are not liable for unauthorized access to or use of your payment details that results from your failure to maintain the confidentiality of your account credentials.

3. Shipping and Delivery

3.1 Shipping Terms

  • Free Shipping: All orders qualify for complimentary shipping, with no minimum purchase required.
  • Processing Time: Orders are processed and shipped within 1–3 days of final confirmation.
  • Delivery Time: Standard delivery takes 6–12 days from the date of shipment. Expedited shipping options are available at checkout (with reduced delivery time, as specified during selection).
  • Shipping Address: Delivery will be made to the address provided at checkout. We are not responsible for delays or non-delivery caused by incorrect or incomplete shipping information.

3.2 Delivery Confirmation

We will provide a tracking number via email once your order ships, allowing you to monitor delivery status. Risk of loss or damage to the products passes to you upon delivery (as confirmed by the shipping carrier’s tracking information).

4. Returns and Refunds

4.1 Return Eligibility

You may return any unused, unaltered product (in its original packaging and resalable condition) within 60 days of delivery for a full refund. Custom or personalized products are not eligible for return unless they are defective or damaged upon receipt.

4.2 Return Process

  1. Contact our customer service team at service@dagmedawer.com with your order number, product details, and reason for return to request a return authorization.
  2. Package the product securely and include the return authorization number (provided by our team) on the package.
  3. Ship the product to the address specified in the return authorization email. You are responsible for return shipping costs unless the return is due to a defective product or our error.

4.3 Refund Processing

Once we receive and inspect the returned product (to confirm eligibility), we will process your refund within 5–10 days. Refunds will be issued to the original payment method used for the order. Please note that refund processing times may vary based on your payment provider’s policies.

5. Product Availability and Defects

5.1 Stock Availability

Product availability is indicated on the Website, but stock levels may change without notice. If a product becomes unavailable after your order is confirmed, we will notify you promptly and issue a full refund.

5.2 Defective or Damaged Products

If you receive a product that is defective, damaged, or incorrect (e.g., wrong size/color), contact us at service@dagmedawer.com within 7 days of delivery. Provide photos of the issue and your order number—we will arrange for a free replacement or full refund, including covering return shipping costs.

6. Limitation of Liability

To the maximum extent permitted by applicable law:
  • We shall not be liable for indirect, incidental, special, or consequential damages related to your order (e.g., lost use of the product, inconvenience from delivery delays).
  • Our total liability for any claim arising from an order shall not exceed the total amount you paid for the affected product(s).
  • We are not liable for delays or failures caused by circumstances beyond our control (e.g., carrier disruptions, supply chain issues, natural disasters).

7. Modifications to These Terms

We may update these Terms from time to time. Revised Terms will be posted on the Website, and your continued use of the Website to place orders after the update constitutes acceptance of the new Terms. We recommend reviewing these Terms before placing each order.

8. Contact Us

For questions, issues, or clarifications regarding these Terms or your order, contact our customer service team: